Skip to content

Tackling Sensitive Workplace Conversations Certificate

Be-a.co.uk

Summary

Price
£12 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
CPD
1 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Add to basket or enquire

Overview

Tackling Sensitive Workplace Conversations Certificate Course

An inescapable and unavoidable part of managing any workplace or leading any team is dealing with difficult situations. Having sensitive workplace conversations with anyone, regardless of their position or the purpose of the talk, is not something that anyone looks forward to.

CPD

1 CPD hours / points
Accredited by Centre of CPD Excellence

Description

Unfortunately, failing to have these critical conversations can backfire, leading to tense situations, repeated mistakes and increased workplace drama. Having conversations regarding sensitive topics is just as important to keeping your workplace running smoothly as paying the bills and hiring skilled staff members.

This course goes into detail about sensitive workplace conversations, recognising how hard they are to have and how stressful they can make you feel beforehand. We begin by discussing four specific issues that often arise in workplaces, along with a few suggestions on how to start these conversations.

Next, we give you the information that you need, to adequately prepare for these conversations and explain why you should never discuss a sensitive topic without preparation.

Finally, we discuss the best locations in your office to host these types of conversations and explain why you should focus on privacy.

You Will Learn:
  • Information regarding the four most common sensitive topics
  • Tips on how to broach these topics, along with examples
  • Why you need to prepare for these conversations in advance
  • Preparation tips and cautionary advice on how to make these conversations more effective
  • Where you should have sensitive conversations to ensure privacy
Benefits of Taking this Course
  • Learning how to effectively manage your staff with less stress
  • Learning the tools that you need to handle sensitive conversations on all topics
  • Understanding the importance of listening, when having these talks
  • Understanding the importance of timing, when having these conversations
  • Learning who you should follow up with after your sensitive conversation
This course includes

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Similar subjects: HR
Related searches: Online courses